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Hotel Services Manager in Cambridge at TLC Care

Date Posted: 7/30/2018

Job Snapshot

Job Description

Salary: £14.00 to £16.00 per hour

Closing Date: 31/08/2018

At TLC Care our focus is quality of life. The design of the home and its entire operation are dedicated to that cause.

Our approach to specialised nursing and care is, we believe, second to none, with highly-trained carers and nurses on hand 24 hours a day to provide assistance to meet the needs and wishes of each individual resident.

We are looking for an experienced Hotel Services Manager. The purpose of this role is to manage and deliver a full hospitality, maintenance and housekeeping service to the care home promoting high standards of service, repair and cleanliness throughout.

The Hotel Services Manager will lead and manage the food service, laundry, domestic, maintenance and reception areas, working closely with their teams to provide strong leadership ensuring the highest service standards are achieved.

The successful candidate will demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and assist with development of, and adherence to, TLC Group’s operations policies, legal requirements and Standard Operating Procedures

An exciting opportunity for a dynamic and dedicated individual that is keen to join a small management team of a growing care business.

In return we offer:

- High specification working environment
- Excellent rate of pay
- Discounts at approx. 2000 high street and online retailers (including supermarkets)
- Discounted gym membership
- Subsidised healthcare cash-plans
- Childcare vouchers
- Auto enrolment pension scheme
- free meals
- Excellent training & development opportunities within a growing organisation

Job Requirements

Previous managerial experience in a hospitality environment
Good understanding of housekeeping and general maintenance duties.
Previous knowledge of the management of a kitchen
Experience in dealing with finance, budgets and targets
Proven track record of leading, empowering and supporting a team
Good communication skills (written, verbal, non-verbal)
Strong leadership skills
Team player
Highly organised
Ability to motivate staff ensuring effective teamwork.
Professional neat appearance
Satisfactory DBS check

Desired but not essential:

Care for the Elderly experience
Knowledge / experience of health and safety legislation
Knowledge of dementia


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